Terms and Conditions

  1. General 'We' or 'Us' means The Natural Spa Company Ltd. 'You' refers to the person whose order is accepted by The Natural Spa Company Ltd. The 'Recipient' means the person who receives the purchase bought from The Natural Spa Company Ltd.

  2. Product Description Whilst every effort is made to accurately describe products, there may be slight variation in product colour, packaging design or specification. We endeavour to make sure pricing is correct at time of printing, but reserve the right to change prices due to error or supplier changes. The customer will be informed of price changes before ordering.

  3. Health & Safety We do not accept responsibilty for the misuse of our products. It is the responsibility of the customer to use the products with discretion.

  4. Disclaimer Information provided to our customers is for information purposes only and is not intended to diagnose, prescribe or replace professional advice. If the customer has a medical complaint, it is the customer’s responsibility to seek advice about contraindications & drug interactions. All representations relating to purpose of use are excluded to the full extent permitted by law and we accept no liability.

  5. Suitability for purpose We do not accept responsibility for misuse of our products. It is the responsibility of the customer to use the products with discretion. We do not accept responsibility for damage or defect of goods arising from incorrect storage or use by the customer. We accept no liability for loss or consequential damage arising from the goods supplied. Any injuries, losses, or other misfortunes resulting from or caused by the products/recipes/relaxation techniques provided by The Natural Spa Company Ltd shall not be the responsibility of The Natural Spa Company Ltd. Consult your doctor if you are uncertain of allergies or other contraindications to using the products provided by The Natural Spa Company Ltd.

    In the unlikely event of an emergency contact: The Natural Spa Company Ltd, PO Box 1538, Southampton, SO16 7XP, www.thenaturalspacompany.co.uk 0845 0037422. Or 01372 465414 and quote The Natural Spa Company together with the batch number and expiry date quoted on the base of the product used.

  6. Storage All our products have passed through rigorous quality control before dispatch to the customer. We cannot be held responsible for deterioration of the products due to the customer's incorrect storage conditions ie, exposure to direct sunlight etc. The customer should ensure that the products are kept in hygienic conditions, to minimise the risk of deterioration in the product resulting from external contamination.

(See also Privacy Policy)